FAQ
Find Answers To Your Questions
Worry not about your FlexiBorder Queries, we have compiled a range of our most frequently asked questions
How Far Does FlexiBorder Bend?
What are the dimensions and weight of each FlexiBorder?
Each FlexiBorder is 1 meter in Length, the upstand is 8cm and the width of the base is 8 cm (100 cm x 8 cm x 8 cm) weighing 2.6 kg each.
How many FlexiBorders do I need to make a circular border?
You may choose to create a circular border around a tree or shrub or create a round flowerbed.
FlexiBorder bends up to 70 degrees therefore we recommend using a minimum of 6 meters lengths to create a perfect circle. Simply using string, mark out the radius of 95.5cm or a diameter 190.99 cm then install along your marked out line.
Should you wish to create a larger circle using 8 meters, simply mark out the radius at 111.41 cm, diameter 222.82.
Can I cut FlexiBorder to size?
Can I install FlexiBorder in just a straight line?
How is FlexiBorder packaged?
FlexiBorder is packaged in boxes of 2 metres and boxes of 6 metres, to enable bundles of multiples of 2. The pegs are included inside the boxes.
Can I install FlexiBorder in more than one way?
What are the connector pegs used for?
Each piece of lawn edging fits together to create neat garden borders. The connector pegs are used to connect 1 metre to the next.
To connect two borders, slide a connector onto each of the pre-drilled holes.
What are the length of the ground pegs?
What are the pegs made out of?
Are the ground pegs and connectors included?
Yes 5 ground pegs and 2 connector pegs are supplied in a sealed bag with each metre length.
Can I buy replacement pegs?
Additional securing and connecting pegs are available from our shop. Our securing pegs are made of reinforced glass nylon so shouldn’t break however you find a nasty underground object that does cause an issue and you may have to remove that before securing your border.
What is the INSIDE 90 degree corner?
Please see our illustrated images to fully understand the design of our inside corner to ensure it meets the needs of your garden.
How do I create a 90 degree corner?
What are the dimensions of the inside 90 degree corner?
I didn't get a confirmation email?
How is my FlexiBorder transaction secured?
PayPal and Stripe are two popular online payment platforms known for their emphasis on security.
Both PayPal and Stripe checkout feature enhanced encryption technologies to protect your payment details during transactions on our site. Both Payment gateways are also PCI Compliant.
You can checkout using the secure card form, or alternatively, you can choose to pay using your trusted PayPal account with the securities that PayPal has to offer.
Will I get tracking?
All our shipments offer a signed for tracked service and on dispatch you will receive a tracking number for the service that was chosen at checkout. If you don’t receive a tracking notification then contact support@flexiborder.co.uk and we will help to resolve your tracking problem.
I changed my mind?
If you change your mind about your order, please get in touch with us.
Either email us on contact@flexiborder.co.uk and we will be happy to assist to either stop your order shipping or help with the return. For unopened and sealed products we will offer a full refund once we receive the return package. Please contact us before dispatching any return items.
Sadly we cannot refund products which have been damaged or are incomplete. There may be a refund deduction for missing parts such as FlexiBorder pins.
Why FlexiBorderยฎ
Eco-Friendly
Eco-Friendly - Made entirely of recycled rubber, FlexiBorder is an eco-friendly way to edge your gardenโs lawn or borders.
Easy Installation
Quick and easy to install by simply placing the border and fixing it with the colour-coded pins supplied.
Flexible
Up to a 70ยฐ angle, FlexiBorder is great for making curved beds, pathways and other garden features.
Child Friendly
A safe solution for gardens with children, made from recycled rubber with soft, rounded edges.
Lawnmower Safe
Designed to be lawnmower friendly so the wheels travel along the FlexiBorderยฎ and cut to the edge of the lawn in complete safety.
Weatherproof
Designed to be safe against different weather conditions.
