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FAQ

Find Answers To Your Questions

Worry not about your FlexiBorder Queries, we have compiled a range of our most frequently asked questions

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FlexiBorder bends to approximately 70 degrees in both directions and has been tested and certified by the TUV SUD testing agency for flexibility.

Each FlexiBorder is 1 meter in Length, the upstand is 8cm and the width of the base is 8 cm (100 cm x 8 cm x 8 cm) weighing 2.6 kg each.

You may choose to create a circular border around a tree or shrub or create a round flowerbed.

FlexiBorder bends up to 70 degrees therefore we recommend using a minimum of 6 meters lengths to create a perfect circle. Simply using string, mark out the radius of 95.5cm or a diameter 190.99 cm then install along your marked out line.

Should you wish to create a larger circle using 8 meters, simply mark out the radius at 111.41 cm, diameter 222.82.

Yes you can easily cut FlexiBorder to size using just a basic handsaw.
Yes certainly, secure in place using the ground pegs.

FlexiBorder is packaged in boxes of 2 metres and boxes of 6 metres, to enable bundles of multiples of 2. The pegs are included inside the boxes.

FlexiBorder is versatile and can be installed in numerous ways. You can install FlexiBorder with the flat edge to the lawn to enable you to guide a lawnmower along the edge without damage. However, you can install the other way round with the flat edge covered with stones and the upstand to your lawn. Check out our Instagram page for a range of ideas from flowerbeds to pathways, ponds, childrens play areas, graves and much more.

Each piece of lawn edging fits together to create neat garden borders. The connector pegs are used to connect 1 metre to the next.
To connect two borders, slide a connector onto each of the pre-drilled holes.

The ground pegs are 16 cm long.
The pegs are made of recycled nylon plastic

Yes 5 ground pegs and 2 connector pegs are supplied in a sealed bag with each metre length.

Additional securing and connecting pegs are available from our shop. Our securing pegs are made of reinforced glass nylon so shouldn’t break however you find a nasty underground object that does cause an issue and you may have to remove that before securing your border.

Please see our illustrated images to fully understand the design of our inside corner to ensure it meets the needs of your garden.

You can purchase our 90 degree inside corners, Please see our illustrated images to fully understand the design of our inside corner to ensure it meets the needs of your garden.
The inside corner is the same profile as the flexiborder, 7 inches either side and easily connected to FlexiBorder with the connectors provided.
You should receive a confirmation email from us after placing your order.
 
If you didn’t receive an email confirmation after placing your order, please check your junk or spam folder.
 
If you still were unable to find confirmation and you registered an account please sign in to your account and see if there is an order there.
 
If you still cannot see a confirmation of an order email us on customerservices@flexiborder.co.uk or call 08007747657 and we will be happy to assist you to see if we received and processed your order.

PayPal and Stripe are two popular online payment platforms known for their emphasis on security.

Both PayPal and Stripe checkout feature enhanced encryption technologies to protect your payment details during transactions on our site. Both Payment gateways are also PCI Compliant.

You can checkout using the secure card form, or alternatively, you can choose to pay using your trusted PayPal account with the securities that PayPal has to offer.

All our shipments offer a signed for tracked service and on dispatch you will receive a tracking number for the service that was chosen at checkout. If you don’t receive a tracking notification then contact support@flexiborder.co.uk and we will help to resolve your tracking problem.

If you change your mind about your order, please get in touch with us.

Either email us on contact@flexiborder.co.uk and we will be happy to assist to either stop your order shipping or help with the return. For unopened and sealed products we will offer a full refund once we receive the return package. Please contact us before dispatching any return items.

Sadly we cannot refund products which have been damaged or are incomplete. There may be a refund deduction for missing parts such as FlexiBorder pins.

Why FlexiBorder®

Build My Border Package

Eco-Friendly

Eco-Friendly - Made entirely of recycled rubber, FlexiBorder is an eco-friendly way to edge your garden’s lawn or borders.

Easy Installation

Quick and easy to install by simply placing the border and fixing it with the colour-coded pins supplied.

Flexible

Up to a 70° angle, FlexiBorder is great for making curved beds, pathways and other garden features.

Child Friendly

A safe solution for gardens with children, made from recycled rubber with soft, rounded edges.

Lawnmower Safe

Designed to be lawnmower friendly so the wheels travel along the FlexiBorder® and cut to the edge of the lawn in complete safety.

Weatherproof

Designed to be safe against different weather conditions.

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Registered Business Details: Ecoshape Limited, Lower Woodside Farm, Burnley Road, Altham, Lancashire, BB5 5UF | Registered in England & Wales: 08442386 | VAT: GB181469389

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